Callback via website
A customer triggers a request for callback via your website. Your webserver will forward the number of the customer via HTTP request to Calling-Us. Calling-Us will call the customer and play an info message. Afterwards the customer will be redirected to one of your employees. In order to shorten the waiting time an automated message can e.g. introduce new products or information.
Confirming orders via phone or fax
A customer orders something from your website. If the customer enters a phone or fax number Calling-Us can call him and deliver e.g. a confirmation code via voice or fax message. Delivering the data to Calling-Us will be performed via HTTP request.
Website billing systems
Your customer wants to buy something from your website. For this purpose you can offer an automated ordering process via telephone. Calling-Us will accept the call under your special number for phone orders. After the customer has entered a PIN, which can acquired e.g. over your website, Calling-Us will send a ordering confirmation to a script at your website. Thereupon the website will unlock the content or download.
Monitoring servers
You have a server on which important processes are running or which provide important data. A monitor application recognizes a problem and Calling-Us will inform the service personnel via voice phone call, SMS or fax.
Unlimited possibilites
Calling-Us will trigger call at different events like calls, new faxes or messages on your answering machine. Other application may initiate call via HTTP Request or file content. The flow of call can be controles via INI-files. Calling-Us can even control other applications via DDE, DLL or HTTP call. Data can be delivered via INI-file or PROTOCOL/LOGFILE in CSV format.
* Technical requirements
For implementing the described internet functions Calling-Us ® MAX Enterprise, an appropriately equipped webserver (e.g. with ASP, PHP, MySQL etc) and some programming skills are necessary. Concerning server monitoring you may have to create your own programs or the monitor programs must have the appripriate interfaces.
Infos about Calling-Us ® MAX Enterprise
